THE ZIP.CA “REALLY GREAT SERVICE” GUARANTEE
Zip.ca not only sets the highest standards for service, selection and value – we live up to them.
You can contact our Customer Service by Phone, Live Chat or Online Help for any questions or concerns you might have. If at any time you are unsatisfied with our service, for any reason, we'll do everything we can to correct the situation. Ultimately, there are no long term contracts or commitments to sign. This means we have to earn your business each and every month and we know the only way to do that is through really great service”. What’s more, if you do not believe we have delivered on our promise of “Really Great Service”, and you choose not to continue with us, we will provide a 30-day money-back guarantee.
Kiosk support is available 24/7 to help you with any issues you encounter while using a Zip.ca Kiosk. Our customer service representatives can be reached at 1.888.947.5467. The benefit of using a Zip Kiosk is its ease and convenience. And we’ll see that it stays that way with dedicated service.